PURCHASE
- On the website, you can make a purchase in the "STORE" section. By clicking on the product card, you will be redirected to the individual product page. There you can read more about the characteristics and specifications of the selected product, find out the price, composition, laundry recommendations, size, exchange and return policy, add the model to your cart, enter the requested information in full and proceed to payment.
- Orders may be placed at any time of day and day of week without holidays and weekends.
- Outside of Moscow we send the goods only after 100% payment.
- Payment only via cashless purchase! (using bank cards of the following payment systems: MIR, VISA International, Mastercard Worldwide, PayPal, ApplePay)
PAYMENT
- Payment is done online on the site by bank card - for Russia.
- Apple Pay is a modern, convenient and secure method of payment from Apple. The customer binds the card to the phone once, and then only confirms the payment with a fingerprint or Face ID during payment. It works in mobile apps and the Safari browser on the iPhone, iPad, Apple Watch and the latest MacBooks.
Apple Pay works with Visa and MasterCard and is available to all organizations and businesses connected to CloudPayments with no additional agreements or changes to terms and conditions.
- PayPal - for orders received from abroad (Europe, USA)
- We do not accept cash! Only online payment can be accepted!
- Commissions and surcharges are included, unless specified when ordering.
- To pay with a bank card you have to click "Payment with bank card" in the "Shopping cart", which is done through CLOUDPAYMENTS using bank cards of the following payment systems: MIR, VISA International, Mastercard Worldwide.
- For payment (entering your card details) you will be redirected to the payment gateway CLOUDPAYMENTS. Connection to the payment gateway and information transfer is made in secured mode via SSL encryption protocol. If your bank supports Verified By Visa or MasterCard SecureCode secure online payment technology, you may also be required to enter a special password to make a payment. This site supports 256-bit encryption. CLOUDPAYMENTS ensures the privacy of personally identifiable information you share with us. The entered information will not be provided to third parties, except as required by law. Making payments by bank cards is carried out in strict accordance with the requirements of payment systems MIR, Visa Int. and MasterCard Europe Sprl.
- Requested details: card number, period of validity, CVV/CVC code
- After the payment is made, a confirmation note and the order number will be sent to the specified e-mail address.
- Outside Moscow, we send merchandise only after 100% payment.
Delivery within Russia
- When you correctly fill in the information during checkout in the "Cart", your order will be transferred automatically to the shipping company for delivery and you will be contacted by the manager at the specified phone number, via WhatsApp or any other messenger available to you or by text message, within one working day from 11:00 to 19:00, no days off.
- Delivery within Moscow is carried out during working hours from Monday to Sunday (unless these days are not public holidays). On the day of the delivery courier will contact you to specify the time and address of pick-up.
-Delivery in St. Petersburg is carried out during working hours from Monday to Friday (if these days are not public holidays). On the day of the delivery courier will contact you to specify the time and address of pick-up.
- Shipping to other regions can be made by courier service DHL, CDEK or through the Russian Post, according to your preferences and remoteness of the area.
- Shipping to Russia is paid and calculated separately on request, taking into account your region - starting with 300 rubles.
- Shipping within Russia is free if the order total exceeds 20000 rubles.
- Delivery in Moscow is possible with a try-on, which is paid by you separately (about 500 rubles). Courier waiting for 15 minutes.
- Delivery with a try-on will be free if you buy things that cost more than 20000 rubles.
- Outside Moscow we send goods only for 100% payment.
- Delivery will be charged outside Moscow International Automobile Ring Road.
Shipping abroad
- Deliveries are made worldwide by DHL (in the absence of restrictions from states, customs union, etc.).
- Delivery time for other countries ranges from 1 to 8 days and is based on the local postal service.
- Shipping abroad is chargeable and is calculated separately by inquiry, taking into account your region - starting at 800 rubles.
- Outside Moscow we send goods only after 100% payment.
-Delivery to Ukraine is carried out only by the Russian Post EMC and takes from 10 to 40 days.
Cancellation and refunds
- Any order can be canceled before delivery for any reason without clarification. Refunds will be made to the bank card used to purchase goods on this site within 1 to 20 business days depending on the bank which issued your card (issuing bank).
- Return or exchange of the product after payment and delivery in the absence or presence of factory defects or incomplete packaging is possible within 14 days from the date of purchase. The returned purchase must be in good condition without any traces of use and any damage. Refunds of the money paid for this product are made by bank transfer to the buyer's card within 14 business days and after examining the item at the store to ensure that it is free from any defects.
- There is no warranty period for the purchased item. All inquiries on this item are considered on an individual basis.
- You may return the goods on your own or using a courier of any delivery service, having paid in advance for the courier's services, or by Russian Post, or any other service performing transportation, also having paid in advance for the delivery service and having notified us by phone or by text message about the return, having stated the address: Russia, 127051, Moscow, Petrovka 20/1, office. 17, KOROBEYNIKOV store.
PRIVACY POLICY
- Information about the customer's data (index, full name, phone number, e-mail, delivery address, etc.) is confidential and is not subject to transfer to third parties, except in cases necessary for the processing of the order (delivery by courier service / Russian post). By making a purchase, you agree to all of the above terms of the online store, as well as those specified on the page below.
More
business contact information
- Actual address: Russia, 127051, Moscow, Petrovka 20/1, office. 17, KOROBEYNIKOV store.
Phone: +79035736767 e-mail: info@korobeynikov.co
- Details: IE Rubtsov Kirill Viktorovich.
Legal address: Russia, 107076, Moscow, Krasnobogatyrskaya St., 75-1-237.
OGRNIP 311774618900141, INN 772380332649.
Contact Us
Any questions about the on-line store, complaints and suggestions you can send at any time in a free form to the email address INFO@KOROBEYNIKOV.CO
WhatsApp/Telegram/Viber +79035736767